Customer service & hotline

Service and customer service

 
 
Global service network

Global service network

With numerous subsidiaries and representatives

 
 
24-hour service

24-hour service

Thanks to toll-free service hotline

 
 
Rapid assistance

Rapid assistance

Thanks to in-house maintenance and repair service

 
 

Optimal support before, during and after purchase

 
 

Hammelmann’s proven service is based on a tight-knit global service network, high levels of spare parts availability and short reaction times.

Customer requirements are of utmost importance to us, and issues can often be rectified over the phone. This is why we offer a 24-hour service hotline. Our specialists are happy to help with initial troubleshooting, offer tips for rectifying malfunctions and can also order spare parts directly.

 
 
 
 
 

How can we be of assistance?

Please note our
warranty conditions.

 
 
 
 
 

How to contact Hammelmann customer service

Within Germany

Service hours

Mo. - Fr.:
7:30 a.m. - 5 p.m. (CET)

Extended service

5 p.m. - 10 p.m. (CET)

 
 

Weekends

8 a.m. - 10 p.m. (CET)

 
 

24-hour service hotline

Outside service hours

 
 
 
 

Hammelmann Germany

Carl-Zeiss-Straße 6-8
59302 Oelde
Germany

 
 

Spare parts sales

During service hours

 
 
 
 

Maintenance / repair service

During service hours

 
 
 
 
 

Outside Germany

Outside Germany please contact your Hammelmann representative.

 
 
 
 
 

Other services

Seminars & training

Seminars & training

Hammelmann offers professional training courses on safety, operation, maintenance and repairs, plus other areas.

 
 
Product consultation

Product consultation

Take advantage of expert consultation on products and application systems and work out your perfect solution with us.

 
 
 
 
 

Hammelmann guarantees fast, smooth service

Spare parts service

Spare parts service

Optimal warehousing, fast reaction times and same-day dispatch of stock ordered before 2 p.m. – find out more about our spare parts service.

 
 
Contact us

Contact us

Do you have a question or suggestion for Hammelmann? Simply send us an email or give us a call.

 
 
Download portal

Download portal

Download catalogs and brochures, data sheets, images, videos and much more onto your computer.

 
 
Water Jetting Calculator app

Water Jetting Calculator app

This app can be used to calculate and assess your high-pressure system. Available as a convenient app or online in your web browser.

 

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